Shopfeedback is the tool for retailers to easily collect customer insights on store level. You do not only gain insights from the data, but you can also discover the story behind the data. Shopfeedback is easy to implement, customised and lowkey (also in terms of costs). Discover what Shopfeedback has to offer for you.
After the purchase the customer can be invited to write a review in various ways. The possibilities are:
Know what can be improved by
.. measuring the ratings of the customers on different aspects (for example customer service and assortment)
.. the story behind the data
Discover customer experiences per store and get to know which stores score best on different aspects.
Compare different regions, formulas, differences in experiences based on demographic characteristics and more.
Are you active outside the Netherlands or in multiple countries? No problem! Shopfeedback is easy to set up in multiple countries and languages.