After the purchase the customer can be invited to write a review in various ways. The possibilities are:
Discover customer experiences per store and get to know which stores score best on different aspects.
Know what can be improved by
.. measuring the ratings of the customers on different aspects (for example customer service and assortment)
.. the story behind the data
Compare different regions, formulas, differences in experiences based on demographic characteristics and more.
Are you active outside the Netherlands or in multiple countries? No problem! Shopfeedback is easy to set up in multiple countries and languages.